Waterside Grill

Chad Whaley (24.11.2017 06:03)
We were here for thanksgiving dinner. We were told they would be serving traditional thanksgiving food. Service was horrible. Had to continually ask for water glasses to be filled and shortly after we got there we were told they were out of turkey!! How can you have an all you can eat buffet on Thanksgiving and run out of turkey?!?!?!? Makes no sense. They were very slow to stock the buffet each time we went up several of the items would be empty. Food was mediocre at best. For $40/person I expected much more. To add insult to injury they charged automatic 18% gratuity. They didn’t earn 10% and I am usually someone who cuts people slack and unless I get really bad service I tip at 20% + standard practice. Very disappointing evening.

ron tomlin (11.10.2017 03:57)
Enjoyed dinner on the outside deck this evening. The food was excellent and Ms. Christina was totally professional and provided awesome service.

Melissa Fulwider (22.09.2017 01:07)
Good food, excellent service time, nice atmosphere.

Dustin Walker (10.07.2017 13:06)
Friendly and attentive staff. I tried out the fish tacos for lunch and they were quite good.

Allaina Holliday (24.05.2017 09:10)
The food is mediocre and the service was absolutely absurd. I found the servers as well as management to be completely unprofessional, impatient and unaccommodating three traits contrary to what one would desire from individuals handling their meal.

I've been in management for several years and if I ever witness a member of my team treating a customer/client the way that my party and I were treated they would be terminated indefinitely.

I look forward to being contacted by a member of the corporate staff regarding my recent experience.

Thanks.

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