Clarice House
| Clarice House, Kingsford Park, Layer Rd, Colchester |
5 tarieven
6.40/10.00 |
|
+44 1206 734301 |
|
Clarice House op de kaart
Beoordeling
Sarah Dean (27.09.2017 12:02)
Just spent 12 mins waiting on the phone just to book an offer which you can't book on line. We got a gift voucher (otherwise would have gone elsewhere) I have now been transferred 4 times all with a queue. At an extra 7p per call on top of your normal tariff and with the time it took to book I was on the phone for 22 mins in total costing me an extra £1.54. And I haven't even got through the door yet! When we arrived everybody was pleasant enough but I got given a dirty, grey and slightly damp dressing gown which was horrible, when I asked it to be exchanged it was replaced by one only slightly better, yuk!. Lunch was a shambles nobody seemed to know what was going on, we had a shared platter (no cooking involved) which took 50 minutes to arrive and they weren't busy. Treatments ok but our 30 minutes was cut short as they were late to come and get us. I would not recommend this place, going for a spa day you want something special, this place is not special.
Just spent 12 mins waiting on the phone just to book an offer which you can't book on line. We got a gift voucher (otherwise would have gone elsewhere) I have now been transferred 4 times all with a queue. At an extra 7p per call on top of your normal tariff and with the time it took to book I was on the phone for 22 mins in total costing me an extra £1.54. And I haven't even got through the door yet! When we arrived everybody was pleasant enough but I got given a dirty, grey and slightly damp dressing gown which was horrible, when I asked it to be exchanged it was replaced by one only slightly better, yuk!. Lunch was a shambles nobody seemed to know what was going on, we had a shared platter (no cooking involved) which took 50 minutes to arrive and they weren't busy. Treatments ok but our 30 minutes was cut short as they were late to come and get us. I would not recommend this place, going for a spa day you want something special, this place is not special.
Margaret Nash (14.09.2017 19:10)
My family treated us to this spar day it was great the staff were very friendly the food and facilities were excellent
My family treated us to this spar day it was great the staff were very friendly the food and facilities were excellent
Leah Wood (20.08.2017 11:49)
Loved it! The staff are lovely, the treatments that I had were amazing (back, face and scalp massages), the food was delicious, definitely a fantadtic, relaxing day!
Loved it! The staff are lovely, the treatments that I had were amazing (back, face and scalp massages), the food was delicious, definitely a fantadtic, relaxing day!
Miranda Welton (04.07.2017 15:06)
Not sure I like the blacked out windows, either from inside or outside. It looks like it shut down. Such a shame as its a beautiful building and an even more beautiful location. The old shutters have been removed from inside as well. The windows have actually been sprayed with a black paint type of substance. Very odd. Love the venue usually, but this time the tables were not cleaned properly, no table linen or salt and pepper pots. No attention to detail and the meals were brought out one by one, with a gap in between, so my friend got hers several minutes before I did.
It happened to another table, so was not just us. When the tables were finally cleaned down the cleaning fluid being sprayed around was toxic, people ended up coughing. Food ok 5/10, whereas it's normally 9/10. Perhaps we just went on an off day. Went on midsummer's day. Outside area good with all the sunbeds. Garden stunning as usual.
Not sure I like the blacked out windows, either from inside or outside. It looks like it shut down. Such a shame as its a beautiful building and an even more beautiful location. The old shutters have been removed from inside as well. The windows have actually been sprayed with a black paint type of substance. Very odd. Love the venue usually, but this time the tables were not cleaned properly, no table linen or salt and pepper pots. No attention to detail and the meals were brought out one by one, with a gap in between, so my friend got hers several minutes before I did.
It happened to another table, so was not just us. When the tables were finally cleaned down the cleaning fluid being sprayed around was toxic, people ended up coughing. Food ok 5/10, whereas it's normally 9/10. Perhaps we just went on an off day. Went on midsummer's day. Outside area good with all the sunbeds. Garden stunning as usual.
Rachel Tang (30.05.2017 10:31)
We had no problems with check in, which was fast and efficient. They offer a spa day bag, one with slippers (£3) and one with flip-flops at (£5) and you get to keep the slippers/flipflops/bag. (But not the robe/towel).
Thea pool area is lovely. Lots of loungers and large swimming pool. The sauna, steam room etc are also great.
The gardens are pretty with lots of tables and sun loungers should you go on a sunny day.
The restaurant food is very nice. Good sized portions and lots of choice.
They have two small relaxation rooms (waterbeds/hot stone beds) which double up as a waiting room for treatments. It would be better if there was a separate waiting area as you can't really relax with people popping in and out all the time.
I had a manicure, which wasn't great. The manicurist left a large gap between the nail bed and the nail polish, and I had to ask her to rectify that. Additional the polish only lasted for one day before chipping. I don't think I would have a manicure at a spa again as it came across as a rush job. My friends had massages and said they were good.
Overall though a good day, which we enjoyed at a good price under there special offers.
We had no problems with check in, which was fast and efficient. They offer a spa day bag, one with slippers (£3) and one with flip-flops at (£5) and you get to keep the slippers/flipflops/bag. (But not the robe/towel).
Thea pool area is lovely. Lots of loungers and large swimming pool. The sauna, steam room etc are also great.
The gardens are pretty with lots of tables and sun loungers should you go on a sunny day.
The restaurant food is very nice. Good sized portions and lots of choice.
They have two small relaxation rooms (waterbeds/hot stone beds) which double up as a waiting room for treatments. It would be better if there was a separate waiting area as you can't really relax with people popping in and out all the time.
I had a manicure, which wasn't great. The manicurist left a large gap between the nail bed and the nail polish, and I had to ask her to rectify that. Additional the polish only lasted for one day before chipping. I don't think I would have a manicure at a spa again as it came across as a rush job. My friends had massages and said they were good.
Overall though a good day, which we enjoyed at a good price under there special offers.
