Highcroft Veterinary Group
| 615 Wells Road, Whitchurch |
5 tarieven
10.00/10.00 |
|
+44 1275 832410 |
|
Highcroft Veterinary Group op de kaart
Beoordeling
Zöe Kay (07.10.2017 18:48)
Very caring and compassionate company hat offer out of hours and home visits which is invaluable. Kam even sent us a sympathy card when he had to say goodbye to our 20 year old cat which meant a lot. I'm glad to be able to use this company for our future pets
Very caring and compassionate company hat offer out of hours and home visits which is invaluable. Kam even sent us a sympathy card when he had to say goodbye to our 20 year old cat which meant a lot. I'm glad to be able to use this company for our future pets
Phil Leahy (12.08.2017 13:36)
We've used Highcroft for twenty years. They've looked after the six dogs we've had during that time with unfailing care and compassion and we recommend them without reservation. We even received a card a few years ago from a vet who had heard that we'd said goodbye to an elderly dog she'd seen regularly over the years - thanks Isabel!
But last month they exceeded themselves when looking after our very poorly dog after he got heatstroke. The level of attention he got was amazing, and the twice-daily phone calls updating us on his progress were invaluable. One member of staff even brought their own dog in at midnight to provide blood for a transfusion, and this was the turning point for his eventual recovery. Kerry and the rest of the Wells Road staff from reception onwards were amazing and everyone there seemed to know our dog by the time he was discharged.
I should also say they worked hard to keep down the costs of what was an extended stay without compromising their standards of care.
We are proud to have Highcroft looking after our dogs.
We've used Highcroft for twenty years. They've looked after the six dogs we've had during that time with unfailing care and compassion and we recommend them without reservation. We even received a card a few years ago from a vet who had heard that we'd said goodbye to an elderly dog she'd seen regularly over the years - thanks Isabel!
But last month they exceeded themselves when looking after our very poorly dog after he got heatstroke. The level of attention he got was amazing, and the twice-daily phone calls updating us on his progress were invaluable. One member of staff even brought their own dog in at midnight to provide blood for a transfusion, and this was the turning point for his eventual recovery. Kerry and the rest of the Wells Road staff from reception onwards were amazing and everyone there seemed to know our dog by the time he was discharged.
I should also say they worked hard to keep down the costs of what was an extended stay without compromising their standards of care.
We are proud to have Highcroft looking after our dogs.
Martin Squire (20.05.2017 09:24)
Very good vets. I have only ever used these vets and have never had any problems.. staff are all friendly and they have vets trained in all types of care there. Not the cheapest place about but you do get what you pay for and I feel they are worth it for the care my pets get when they are there.
Very good vets. I have only ever used these vets and have never had any problems.. staff are all friendly and they have vets trained in all types of care there. Not the cheapest place about but you do get what you pay for and I feel they are worth it for the care my pets get when they are there.
Sian Wright (03.05.2017 15:21)
I've been a client of Highcroft for over 15 years and would not dream of going anywhere else. Their depth of compassion and care combined with an outstanding level of technical proficiency and professionalism provides me with 100% peace of mind that my animals receive the standard of care that we humans can only dream of!!! Add to that exceptionally friendly and welcoming staff, they deserve only the highest praise.
I've been a client of Highcroft for over 15 years and would not dream of going anywhere else. Their depth of compassion and care combined with an outstanding level of technical proficiency and professionalism provides me with 100% peace of mind that my animals receive the standard of care that we humans can only dream of!!! Add to that exceptionally friendly and welcoming staff, they deserve only the highest praise.
Katie Allison (19.04.2017 21:39)
Absolutely amazing service, my 10 week old puppy became ill and within 5 minutes on the phone they had her in and seen to her straight away, they kept us updated all through the night to put our minds at ease, I can't thank the 3 shifts of vets and vet nurses enough for all your support and looking after my baby like she was your own. Bella is now home and back to her normal develish ways. I would highly recommend anyone to sign up to Highcroft the after care is also amazing they give you written instructions on what you need to do.
Absolutely amazing service, my 10 week old puppy became ill and within 5 minutes on the phone they had her in and seen to her straight away, they kept us updated all through the night to put our minds at ease, I can't thank the 3 shifts of vets and vet nurses enough for all your support and looking after my baby like she was your own. Bella is now home and back to her normal develish ways. I would highly recommend anyone to sign up to Highcroft the after care is also amazing they give you written instructions on what you need to do.
