Shineway Travels (Pvt) Ltd
| 45/15, Nawala Road,, Narahenpita, Colombo |
5 tarieven
8.00/10.00 |
|
+94 11 2 368747 |
|
Shineway Travels (Pvt) Ltd op de kaart
Beoordeling
Rohana Rathnayaka (09.11.2017 08:01)
Excellent customer service from start to end. No complaints whatsoever . Other companies should learn from learn from them.
Excellent customer service from start to end. No complaints whatsoever . Other companies should learn from learn from them.
Takaha Kiyoshi (30.08.2017 12:33)
Recently rented a van with driver and they are very punctual, the driver was friendly and humble, the van was very comfortable to travel long journeys. Overall we are very happy with their service
Recently rented a van with driver and they are very punctual, the driver was friendly and humble, the van was very comfortable to travel long journeys. Overall we are very happy with their service
Ksenia G Vasenev (27.08.2017 07:29)
Exceptional service and very friendly staff! FIVE STARS! It was our first time in Sri Lanka, and we were just amazed by the professionalism and hospitality of all the workers at Shineway-rent-a-car and especially Jaliya.
We were communicating via email before arrival and mr. Jaliya was super competent, carrying, fast with his replies and friendly with every response. He kindly asked in advance if we got driving permits from automobile association of Sri Lanka already which are required to drive here, and since we did not have them, he entirely took care of it. We just sent our international driving licenses, and by the time we arrived permits for both my husband and me were ready.
When we arrived we were welcomed and provided with all details right away, we just turned our heads and the car was already waiting for us at the front door, we made a quick inspection, got all the instructions about the car and insurance and were ready to go! WOW! Seriously, I have never rented a car that fast and stress-free anywhere I have traveled to. It took us just about five mins by the time we walked in the door to the time we were leaving with the car.
AND the car was GREAT; it was nice jeep RAV4 - just perfect for our trip! We had much of the driving and adventures planned, for six days we went from Colombo to Sigiriya Rock, then to Nine arches bridge, Yala and came back to Colombo. So it was essential to us to have a car we can rely on, and it did not disappoint. Since we were not used to Sri Lanka's driving system at the beginning, and it did get a bit intense for us, the sharp brakes and excellent stability of the car saved us many times from getting into an accident, I am not even kidding!
WE are very-very happy with all the experience and service! Thank you so much! We will recommend Shineway-rent-a-car to anyone visiting Sri Lanka. THANK YOU!
Exceptional service and very friendly staff! FIVE STARS! It was our first time in Sri Lanka, and we were just amazed by the professionalism and hospitality of all the workers at Shineway-rent-a-car and especially Jaliya.
We were communicating via email before arrival and mr. Jaliya was super competent, carrying, fast with his replies and friendly with every response. He kindly asked in advance if we got driving permits from automobile association of Sri Lanka already which are required to drive here, and since we did not have them, he entirely took care of it. We just sent our international driving licenses, and by the time we arrived permits for both my husband and me were ready.
When we arrived we were welcomed and provided with all details right away, we just turned our heads and the car was already waiting for us at the front door, we made a quick inspection, got all the instructions about the car and insurance and were ready to go! WOW! Seriously, I have never rented a car that fast and stress-free anywhere I have traveled to. It took us just about five mins by the time we walked in the door to the time we were leaving with the car.
AND the car was GREAT; it was nice jeep RAV4 - just perfect for our trip! We had much of the driving and adventures planned, for six days we went from Colombo to Sigiriya Rock, then to Nine arches bridge, Yala and came back to Colombo. So it was essential to us to have a car we can rely on, and it did not disappoint. Since we were not used to Sri Lanka's driving system at the beginning, and it did get a bit intense for us, the sharp brakes and excellent stability of the car saved us many times from getting into an accident, I am not even kidding!
WE are very-very happy with all the experience and service! Thank you so much! We will recommend Shineway-rent-a-car to anyone visiting Sri Lanka. THANK YOU!
Suhail Ahmed (26.08.2017 11:38)
I was pissed off and they ruined my schedule . I have booked for an Aqua for 16 days, I have reserved 2 weeks ago, they have confirmed the availability of the car, they followed up wth me in few mails, and on the day of pick up morethan 6 time he talked to me and confirmed the car is ready and they are waiting for my arrival.
I have visited there eventhough it’s very far with my all baggages, there ware no Aqua and he started the stories bla bla.... and he had an Alto so he wanted to make a deal wth me. Eventhough I was helpless, I have clearly expressed my disappointment, he didn’t care.
I strongly not to recommend this kind of un/ethical idiots, and advice not to give him a second chance to sustain and ruin the car rent industry.
I was pissed off and they ruined my schedule . I have booked for an Aqua for 16 days, I have reserved 2 weeks ago, they have confirmed the availability of the car, they followed up wth me in few mails, and on the day of pick up morethan 6 time he talked to me and confirmed the car is ready and they are waiting for my arrival.
I have visited there eventhough it’s very far with my all baggages, there ware no Aqua and he started the stories bla bla.... and he had an Alto so he wanted to make a deal wth me. Eventhough I was helpless, I have clearly expressed my disappointment, he didn’t care.
I strongly not to recommend this kind of un/ethical idiots, and advice not to give him a second chance to sustain and ruin the car rent industry.
Kenneth Pathmanathan (01.08.2017 14:11)
Shineway Rent-a-car is the best in Colombo and surroundings! Don't even bother going to other places to find a vehicle for your need as these guys won't be beaten on price nor their service.
Great communication - I was dealing with Gajesh (via email), Mr Fernando or Jaliya (over the phone).
I had booked a Toyota Aqua for 5 days and I informed my friend to pick up the car on behalf of me as I was arriving late from Melbourne. These guys didn't make much fuss handing over the vehicle to my friend. They also suggested that they could deliver the car to the airport but I didn't take up the offer. On arrival, I was pleasantly surprised by a Prius instead for the same price :) The car was kept clean for our Lankan standards.
I was very pleased with their service, I was able to contact them with anything regarding the vehicle and they were very helpful.
Since then I rented a car for my father in law and these guys were very helpful in making the process very easy.
My only negative comment is - It would be better to hand the vehicle to the customer with a full tank of fuel and you can expect the same when the customer returns the vehicle - I don't think many/any car rentals in Lanka do this. Sometimes you arrive (if you're traveling from overseas) late or tired, the last thing you want to do is looking for a petrol station!
A very happy customer and hope to deal with you in future. I hope you keep up the good work and take any comments on board.
Shineway Rent-a-car is the best in Colombo and surroundings! Don't even bother going to other places to find a vehicle for your need as these guys won't be beaten on price nor their service.
Great communication - I was dealing with Gajesh (via email), Mr Fernando or Jaliya (over the phone).
I had booked a Toyota Aqua for 5 days and I informed my friend to pick up the car on behalf of me as I was arriving late from Melbourne. These guys didn't make much fuss handing over the vehicle to my friend. They also suggested that they could deliver the car to the airport but I didn't take up the offer. On arrival, I was pleasantly surprised by a Prius instead for the same price :) The car was kept clean for our Lankan standards.
I was very pleased with their service, I was able to contact them with anything regarding the vehicle and they were very helpful.
Since then I rented a car for my father in law and these guys were very helpful in making the process very easy.
My only negative comment is - It would be better to hand the vehicle to the customer with a full tank of fuel and you can expect the same when the customer returns the vehicle - I don't think many/any car rentals in Lanka do this. Sometimes you arrive (if you're traveling from overseas) late or tired, the last thing you want to do is looking for a petrol station!
A very happy customer and hope to deal with you in future. I hope you keep up the good work and take any comments on board.
