Avara Wellness Spa
| Esplanade Road, Century City, Cape Town |
4 tarieven
5.00/10.00 |
|
+27 21 827 0273 |
|
Avara Wellness Spa op de kaart
Beoordeling
Saaleeha Hajee (04.07.2017 22:41)
Great specials and chai
Great specials and chai
Gizelle Van Rooyen (19.04.2017 09:51)
Very poor service. Bought a deal on Wikideals, couples Sunday massage, was my 1st year wedding anniversary and thought id book a spa day for myself and my husband.
When we got there, we were offered something to drink, nothing was mentioned of nuts or dried fruit as quoted on the advertisement.
We waited for 15mins for someone to come and speak to us, did not even give us a review of the day's agenda.
The massage and facial was satisfying however everything was rushed.
When we were done we were told to wait in the reception area, we waited for 20mins, the receptionist walked passed us a few times, when I approached her regarding the use of the sauna her response was 'oh its out of order and she walked away'. This was not advised when we arrived and therefore we were looking forward to the sauna before or after the treatments. I asked her if we are done for the day, her response was 'yes you can shower if you want and then you done for the day' NO CUSTOMER SERVICE WHAT SO EVER!!
The 'spa vouchers' (R100 off your next treatment) which is was given to us on our way out as she was too busy selling chia tea to the other two ladies whom were also waiting in the reception area.
I am really disguised at the service and was highly disappointed and will not recommend this spa to anybody as the service we received was appalling and we did not received when we paid for.
NO DRIED FRUIT AND NUTS
NO ACCESS TO SAUNA, STEAM ROOM
NO CUSTOMER SERVICE
UNFRIENDLY STAFF
Very poor service. Bought a deal on Wikideals, couples Sunday massage, was my 1st year wedding anniversary and thought id book a spa day for myself and my husband.
When we got there, we were offered something to drink, nothing was mentioned of nuts or dried fruit as quoted on the advertisement.
We waited for 15mins for someone to come and speak to us, did not even give us a review of the day's agenda.
The massage and facial was satisfying however everything was rushed.
When we were done we were told to wait in the reception area, we waited for 20mins, the receptionist walked passed us a few times, when I approached her regarding the use of the sauna her response was 'oh its out of order and she walked away'. This was not advised when we arrived and therefore we were looking forward to the sauna before or after the treatments. I asked her if we are done for the day, her response was 'yes you can shower if you want and then you done for the day' NO CUSTOMER SERVICE WHAT SO EVER!!
The 'spa vouchers' (R100 off your next treatment) which is was given to us on our way out as she was too busy selling chia tea to the other two ladies whom were also waiting in the reception area.
I am really disguised at the service and was highly disappointed and will not recommend this spa to anybody as the service we received was appalling and we did not received when we paid for.
NO DRIED FRUIT AND NUTS
NO ACCESS TO SAUNA, STEAM ROOM
NO CUSTOMER SERVICE
UNFRIENDLY STAFF
Delia Woker (23.03.2017 13:09)
I couldn't get hold of them on their landline after many tries. It either just rings or just doesn't go through. Went there in person to make a appointment only to be refused entry by the security guard. Even when I asked security to call them to let me in, the didn't even come to the gate to help me. TOTALLY RIDICULOUS!!!
I couldn't get hold of them on their landline after many tries. It either just rings or just doesn't go through. Went there in person to make a appointment only to be refused entry by the security guard. Even when I asked security to call them to let me in, the didn't even come to the gate to help me. TOTALLY RIDICULOUS!!!
Y T (17.03.2017 16:48)
Pool, sauna,gym,facial
Pool, sauna,gym,facial
