Grand Hotel Kraków

Sławkowska 5/7, Kraków
5 tarieven
6.80/10.00
+48 12 424 08 00

Grand Hotel Kraków op de kaart

Beoordeling

מאיר פרג' (12.11.2017 06:25)
Excellent hotel and courteous service.
Excellent location.
I have no doubt that I will book the hotel again.
Valentin Passera (06.11.2017 11:14)
Worst hotel in my entire life
I slept litteraly in front of a bar with so much music that it was impossible
For the coffee a true breakfast : no spoon help yourself if you like sugar.
The style ? Not charming. Just old. No interest

For the restaurant ? Take a chicken, cook it and put it in a plate.
I didn’t eat that. No way. It was disgusting.
We was supposed to be in the big restaurant room... guess what ? Closed (always) even if presented on the website.
So we was in the bar... With drunk people.
What a charming place ! (Ironic)

I did 8 hours of train to be here.
I payed more than 270€

I want so much to know who gave them 5 stars because in France they would not even deserve 1.

Édit : So i spoke to the reception and in fact they did everything right.
This is my fault because I didn’t ask to change of room. Or them to open the restaurant for me.
So after 8 hours of train and an entire day of visiting I was supposed to do their job. Fantastic hotel.
Also my room was checked by the authority and it deserve 5 stars (but the impossibility to sleep is included without supplement)

Edit 2: after 24h no response from the hotel.
Also the morning I checked the bed because it was awful. I found a little boutlle of whisky under the mattress...
Do you think they do their job correctly ?
This is the only photo I have so I put it here.
Jinesh Hirani (22.05.2017 17:32)
Great location for drinks with some friends in the bar. Lovely atmosphere, contemporary decor and friendly staff. Highly recommended
Sigvart Hovland (04.03.2017 23:13)
Nice nostalgic hotel, with very nice service and breakfast. Close to everything in the old town.
Chris Kvae (11.11.2016 11:18)
Pricey and what you get does not reflect the price. Was probably fancy in 1992, but does not live up to today's standards. TV signal was incredibly static

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