Hotel Mercure Auckland

Jane Pryor (18.10.2017 04:38)
Great service: we arrived by car and the parking was solved quickly, bags taken and check in very quick.
Room and bathroom fine if a little small.
Location is fantastic: close to harbour and Queen's St., so easy to walk everywhere.
I definitely recommend it.

Jenny King (18.10.2017 04:26)
The staff were extremely helpful and obliging with any of our requirements.and we found the restaurant and bar on the top floor had all that we required in the way of meals and refreshments.. With the comfort of the beds and the decor we found that we both slept extremely well. The hotel is so well located for both the train, ferry and bus services that we had no problems commuting to our desired locations. Over all a very satisfactory visit to the City of Sails!

Ann Dick (11.10.2017 16:03)
Enjoyed our stay. We were given the room we requested which was great. Comfy beds, helpful and friendly staff. My only complaint was that housekeeping entered our room twice despite having a 'do not disturb' sign on our door. This needs to be respected as we felt like we were being pushed out. Floor had sticky spots all over it. Other that that we had s good time

Stephen Rowlands (10.10.2017 14:21)
Enjoyed the modern rooms with nice big TV . Rooms are little small but very fresh with excellent decor. $1 breakfast on the top floor with a view. Really a great incentive to come back for a stay in central auckland. Parking a factor to price in as there is none so add $20. Value for money 8/10.

Natasja Paulson (06.09.2017 21:26)
The staff were faultless - we had requested twin beds, our room had a king. This was dealt with very professionally. We were moved without any real inconvenience. Our only complaint would be that the sheets used on our twins beds were to small. Both nights both of us ended up sleeping on bare mattress. We travel a lot for business and often share rooms with twin beds, this is the first time we've had this issue. The breakfast was fantastic. I'm gluten free, and it was nice to see that GF donuts were available. Not exactly perfect breakfast food, but a nice naughty treat ( especially when I always have to watch my business partner eat a sneaky pastry 😁)
Keep up the great service, your team is an asset. We'll be back

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