Budget Autoverhuur - Eindhoven
| Jeroen Boschlaan 220 b, Eindhoven |
1 tarief
2.00/10.00 |
|
+31 88 284 7040 |
|
Budget Autoverhuur - Eindhoven op de kaart
Beoordeling
Paris Giazitzidis (02.03.2017 11:54)
THIEVES!! STAY AWAY!!
Unacceptable experience! Stay away! They will try to rob you in any possible way!
I rented a car recently for 5 days. Upon my arrival, the employee tried to charge me with extra insurance and covers. She was even told me that if the car breaks down I need to pay extra for road assistance. And of course, that I am not covered for any accident. So, what the hell is the ´basic insurance´ that we pay when we make the booking?
The worst of all was when I dropped the car off 5 days later. The employee ensured me that everything was OK after the inspection and accepted the keys of the car. After a day they called me from Budget accusing me for a damage in the car. They told me that they would send me photos of the damage. I didn't acknowledge the damage and told them that they have nothing to prove that I was responsible for this damage after one day that the car was not in my possession. Then, they never send me the email with the photos and the charged my credit card with 275,00 euro without even notifying me at all! (In the terms & conditions it is stated that IF the customer is not present at the inspection of the car then they can charge the credit card. But I was there and the employee ensured me that everything was OK and I gave the keys to her 'hand-to-hand'). So, this claim is not valid.
I discussed this with a friend and he told me that he had the same issue with the same company and that they do this systematically!
DO NOT EVEN THINK TO REND A CAR WITH THIS COMPANY!!!
STAY AWAY! THEY ARE SYSTEMATICALLY STEALING OUR MONEY!
THIEVES!! STAY AWAY!!
Unacceptable experience! Stay away! They will try to rob you in any possible way!
I rented a car recently for 5 days. Upon my arrival, the employee tried to charge me with extra insurance and covers. She was even told me that if the car breaks down I need to pay extra for road assistance. And of course, that I am not covered for any accident. So, what the hell is the ´basic insurance´ that we pay when we make the booking?
The worst of all was when I dropped the car off 5 days later. The employee ensured me that everything was OK after the inspection and accepted the keys of the car. After a day they called me from Budget accusing me for a damage in the car. They told me that they would send me photos of the damage. I didn't acknowledge the damage and told them that they have nothing to prove that I was responsible for this damage after one day that the car was not in my possession. Then, they never send me the email with the photos and the charged my credit card with 275,00 euro without even notifying me at all! (In the terms & conditions it is stated that IF the customer is not present at the inspection of the car then they can charge the credit card. But I was there and the employee ensured me that everything was OK and I gave the keys to her 'hand-to-hand'). So, this claim is not valid.
I discussed this with a friend and he told me that he had the same issue with the same company and that they do this systematically!
DO NOT EVEN THINK TO REND A CAR WITH THIS COMPANY!!!
STAY AWAY! THEY ARE SYSTEMATICALLY STEALING OUR MONEY!
