Calypso Hotel Cancun
| Blvd. Kukulkan km 4, Zona Hotelera, Cancún |
5 tarieven
7.60/10.00 |
|
+52 998 849 4400 |
|
Calypso Hotel Cancun op de kaart
Beoordeling
krn ch (27.10.2017 01:33)
It's a confortable hotel, cheap and clean. A very good option if you don't pay much and you want to stay in the hotel zone
It's a confortable hotel, cheap and clean. A very good option if you don't pay much and you want to stay in the hotel zone
Christian Cones (06.07.2017 20:22)
I WOULD RATE IT NEGATIVE IF POSSIBLE. STAY AWAY.
Two friends and I were desperate for a room and we came to Calypso hotel because there were rooms available. It was late at night (1:30 AM) and we just needed a place to sleep.
Upon arrival in our room, no lights, air conditioning or electrical outlets were working. We called the front desk (Erika) and she sent someone up to turn on the electricity. We had told the worker that the air conditioner was not working and was advised to wait a while for it to begin pumping cold air. The room was scorching hot- much warmer than outside. We all took cold showers and tried to sleep while we waited for the air conditioner to begin working.
After waiting two hours, we finally called downstairs again about the problem. They sent another maintenance guy up to our room where he tried to fix the air conditioning. After him realizing that the air conditioner was broken, we asked to switch rooms. After FINALLY switching rooms, getting settled in, and getting the new air conditioner in the new room to work, we all went to bed at around 5:30 AM. Being exhausted from a long day, it was unfair to have to deal with this problem.
That same morning we had to wake up at 11:00 AM to check out at 12:00 PM. When we went to check out, I advised the assistant manager and the front desk receptionist of what had happened. I told them that I either wanted a refund, to be able to stay another night (as I was needing another night somewhere) or a deserved discount for another night. Nothing was done. In fact, we were told that we should have left the hotel at 5 AM if we wanted a refund. This seems to be a bit extreme to kick out hotel guests because your guys’ rooms to not live up to regular standards. Where else would we be able to go at 5 AM? We escalated this issue to the manager where we were told (OVER THE PHONE. He would not even meet with us) that all we could have is a free breakfast. We ended up just leaving the hotel and were referred to contact the sales department.
In all- we paid $88 dollars for 5 and a half hours of sleep. As you know, summers in Mexico make it very difficult to sleep without air conditioning. Our room did not even have a FAN to cool us off. The fact that we were mistreated so unfairly is unbelievably disappointing.
I WOULD RATE IT NEGATIVE IF POSSIBLE. STAY AWAY.
Two friends and I were desperate for a room and we came to Calypso hotel because there were rooms available. It was late at night (1:30 AM) and we just needed a place to sleep.
Upon arrival in our room, no lights, air conditioning or electrical outlets were working. We called the front desk (Erika) and she sent someone up to turn on the electricity. We had told the worker that the air conditioner was not working and was advised to wait a while for it to begin pumping cold air. The room was scorching hot- much warmer than outside. We all took cold showers and tried to sleep while we waited for the air conditioner to begin working.
After waiting two hours, we finally called downstairs again about the problem. They sent another maintenance guy up to our room where he tried to fix the air conditioning. After him realizing that the air conditioner was broken, we asked to switch rooms. After FINALLY switching rooms, getting settled in, and getting the new air conditioner in the new room to work, we all went to bed at around 5:30 AM. Being exhausted from a long day, it was unfair to have to deal with this problem.
That same morning we had to wake up at 11:00 AM to check out at 12:00 PM. When we went to check out, I advised the assistant manager and the front desk receptionist of what had happened. I told them that I either wanted a refund, to be able to stay another night (as I was needing another night somewhere) or a deserved discount for another night. Nothing was done. In fact, we were told that we should have left the hotel at 5 AM if we wanted a refund. This seems to be a bit extreme to kick out hotel guests because your guys’ rooms to not live up to regular standards. Where else would we be able to go at 5 AM? We escalated this issue to the manager where we were told (OVER THE PHONE. He would not even meet with us) that all we could have is a free breakfast. We ended up just leaving the hotel and were referred to contact the sales department.
In all- we paid $88 dollars for 5 and a half hours of sleep. As you know, summers in Mexico make it very difficult to sleep without air conditioning. Our room did not even have a FAN to cool us off. The fact that we were mistreated so unfairly is unbelievably disappointing.
Hrvoje Jaime Matosic Miskulin (01.02.2017 07:56)
The hotel is really nice in every way, the rooms are well maintained, lots of light and clean. The internet is superb, common areas are very quiet, clean and comfortable. We reserved with food included at the restaurant and the portions are big, the food delicious and plenty of dishes to pick from. The staff is very friendly and will answer all your questions. Would stay again
The hotel is really nice in every way, the rooms are well maintained, lots of light and clean. The internet is superb, common areas are very quiet, clean and comfortable. We reserved with food included at the restaurant and the portions are big, the food delicious and plenty of dishes to pick from. The staff is very friendly and will answer all your questions. Would stay again
Laura Garza (15.11.2016 07:26)
Simple, no fuss rooms with two pools in the back. Great option if you're not looking to spend all day in the hotel. Restaurant is unpretentious and good. Elevator only accommodates four riders at a time so patience is good, there's no safety boxes in the room, they're located down in the lobby near reception.
Simple, no fuss rooms with two pools in the back. Great option if you're not looking to spend all day in the hotel. Restaurant is unpretentious and good. Elevator only accommodates four riders at a time so patience is good, there's no safety boxes in the room, they're located down in the lobby near reception.
Alexandra Yoder (05.02.2016 03:54)
My boyfriend and I had a great experience at the Calypso hotel. The room was nice and big. Everything is nice and clean. We had amazing views of the ocean!!! The complimentary menu was expansive. The best part of the experience was the staff!!!!! I hope you book the hotel and enjoy your stay just like we did!!!!
My boyfriend and I had a great experience at the Calypso hotel. The room was nice and big. Everything is nice and clean. We had amazing views of the ocean!!! The complimentary menu was expansive. The best part of the experience was the staff!!!!! I hope you book the hotel and enjoy your stay just like we did!!!!
