Hotel Stromboli

Emil Yordanov (16.11.2017 08:40)
Average location, good if you have early train or transfer.

The air conditioning doesn't work, so there is no heating, at the reception I was explained that “it is not a winter season yet “( November 8-15 , 2017)

The breakfast: on the photo is what you get maximum, it's poor and it was is fresh only once during my 7days stay: no meat, no cheese, eggs, croissant, donuts and roasted dried packed bread.

Cleaning: this is how I found the room, till end of my stay it wasn’t cleaned

Thought you pay a double room, your visitors will be asked to pay as a guest

WiFi : 5 eur/h

Wing Laam CHUNG (29.10.2017 14:15)
Unfriendly and not helpful staff!
Two days ago my mom got her phone stolen when she was in the bus. Though she could remember which stop she should get off, she did not know how to get back to our hotel. She then went to this hotel and asked the staff if they knew the direction.

The staff was extremely unhelpful and refused to offer any assistance to her. Fortunately, the staff of the hotel next to this pathetic hotel ( The Best Westin) did not show my mom the direction, but also gave her the map so that she could safely go back to our hotel.

Our hotel is just a five minutes walk from this hotel and honestly the staff only need to spend three seconds to tell my mom to turn right then go straight.

My advice is dont book a hotel whose staff did not bother to spend three seconds to help tourists. The hotel next door perhaps will be a better option.

Ari Sedana (25.10.2017 16:25)
My wife lost some under wears. Our lugage was opened while we travell around. Just realized when we arrived at Monaco.
Free wifi like described is fake. You have yo pay.
Male staff at reception is rude.. if you dont hear clearly what he say, he will shout..
Bed make pain at my back..
Lift is too small for big lugages..
But the location is good. Near Termini station.
We got room with enough space for two and 2 lugages. Great.
No TV, no problem. We arrive at hotel very late and sleep directly.
No problem with cleanliness. Still accepted.
Overall, still not recommended place to stay.

Fran Davies (16.09.2017 20:07)
No stars! Appalling hotel. Unfortunately we booked for 4 nights and as we had had previously had everything stolen, passports, credit cards, luggage etc we weren't really in a position to complain. Room smelt foisty, bathroom mouldy, shower and all tiles had black mould everywhere. The red plastic Towel rail and mirror/shelf was so old and dated it was brown in places, and filthy under the shelf, on the third day, their were three toothpaste rings on the shelf from our toothbrush, so obviously wasn't getting cleaned daily. We had to ask for soap. Breakfast limited, you had to ask numerous times for ham and cheese, other than that stale bread, and stale croissants, you could see the old icing sugar under the fresh dusting. And they cut open the back to squeeze jam or chocolate spread in. Would not recommend, does not reflect the pictures. I took some pictures so happy to share them.

Gunasegeran Sellappan (15.07.2017 15:13)
No attached bathroom. No free WiFi. Tiny tiny rooms. No free breakfast.Air con not working.
Stay here only if you have no choice. Madison Hotel a short distance away has everything for the same price.

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