Hotel Marco Polo

Carlo Gaglia (10.11.2017 04:53)
Hi hotel marco polo. I booked for one night. My flight arrives at 11:00 pm. Can we check in around midnight ? Do you have a 24hour reception ?

Thomas Galley (25.08.2017 13:29)
Quiet and Clean.Friendly staff.Good location. Nice breakfast.Great Holiday.

Katie Nye (23.08.2017 23:29)
Decent hotel, small room, smaller beds. The beds were very hard, the pillows were uncomfortable. I don't know if it's a European thing or what, but sheets only on the bed. The AC didn't seem to cool the room down much either. The breakfast was ok, but in a very small area, so we ending up standing once. If you don't get there earlier enough everything is picked over. It wasn't easy to find the hotel at first, but had great access to the train station, it's only good quality. Very very sketchy area. I refused to walk outside after dark. Transient central. The train station actually turns into an area for homeless to get food, which is great that they have access to food, but in an area where there are so many people and lots of kids and singles, it made me uncomfortable. No wifi in the rooms, we didn't know there was wifi at all until the second day. This made the first day a bit difficult trying to find a place where we could look up our itineraries. Very small elevator, so we hiked up the 6 levels, which doesn't sound like much but when you walk 8-10 miles a day the last thing we wanted to do was takes the stairs. We stayed in a great air B and B over by the Vatican area that I preferred MUCH better than Marco Polo. Our city view or courtyard view was actually the side view of another a hotel.....I wouldn't recommend this hotel, nor would I stay here again.

Juan Lucas De Benito (21.07.2017 14:46)
They overbooked and sent us to a different hotel, same stars but much lower quality. In fact the rooms at Marco Polo were 240€ while the hotel we were sent to was 80€ the night.

The thing is, we demanded a claim sheet, but they didn't give it to us and we were treated very impolitely. The workers at the hotel do not speak a word of another language apart from italian so communication is slow and difficult.

I do not recommend this hotel. Book here at your own risk, if this happened to me it can happen to you too.

Monica Gray (08.07.2017 03:02)
Decent location-20 minute walk to the Colosseum and many other common attractions are just as close. Two blocks down from the train station. The rooms are decent for the price point-smaller than average hotel rooms, but they're equipped with a mini fridge and enough storage room to fit at least one suitcase and multiple smaller bags or anything else that might go in a shelving unit. Didn't use service much, but receptionist was very helpful with anything we asked about. It's not luxurious, but would definitely recommend if you're on a budget.

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