Hotel Hotetur Sunbeach
| Avenida 1ra, Varadero |
5 tarieven
2.40/10.00 |
|
+53 45 667490 |
|
Hotel Hotetur Sunbeach op de kaart
Beoordeling
Roberto de Farias (09.08.2017 00:01)
I stayed at this hotel for 1 week. If it were not for the natural beauty of the country, it would have been the worst trip of my life.
The only thing in the hotel that works very well is the hotel reception when you first arrive, after that, pray to God for a miracle to happen in your life. The rooms are not insulated enough to keep the noise outside. Broken bulbs in the bedroom. The hot water runs out sooner than you think. The maids do not change the towels or bed linen without tips. The television in the room is from the 80's and no channels available LOL.
The pool has dirty water all the time.
There is no food all the time as we believe that an "all inclusive" usually has. At night they say they serve a sandwich which is actually just a piece of dry bread.
The bars do not serve all day, they have no drinks after 11 at night. Drinks during the day when it is served is of poor quality. Even water you have to buy.
THE RESTAURANT: Well, the restaurant is the worst of all things. The dishes are always dirty. It seems that nothing is washed there. The tablecloths were not changed any day of the seven days I stayed there. And It was already dirty when I first got there. They do not have enough dishes for everyone. You have to wait for them to finish eating their food before you are able to get dishes. And usually, when it's your turn, the food is over, there's only one remnant left for you to eat and usually cold.
Nobody serves you well in this place, apparently, everything in this hotel and in Cuba, works at the tips base.
In all the time I stayed, only two people met me nicely, the nicest waitress in the bar who was a beautiful and cheerful black maid and the lady waitress in the restaurant who coincidentally is also a black woman and very sympathetic. All other staff seems to be doing you a favor.
Of all the experience I had in Cuba the only good thing were the tours offered by AirCanada, which are very good but very expensive.
Ah! Before I forget, they do not like Americans very much but everything is paid in American Dollars. So make no mistake, if you see price, it certainly is American dollars.
I stayed at this hotel for 1 week. If it were not for the natural beauty of the country, it would have been the worst trip of my life.
The only thing in the hotel that works very well is the hotel reception when you first arrive, after that, pray to God for a miracle to happen in your life. The rooms are not insulated enough to keep the noise outside. Broken bulbs in the bedroom. The hot water runs out sooner than you think. The maids do not change the towels or bed linen without tips. The television in the room is from the 80's and no channels available LOL.
The pool has dirty water all the time.
There is no food all the time as we believe that an "all inclusive" usually has. At night they say they serve a sandwich which is actually just a piece of dry bread.
The bars do not serve all day, they have no drinks after 11 at night. Drinks during the day when it is served is of poor quality. Even water you have to buy.
THE RESTAURANT: Well, the restaurant is the worst of all things. The dishes are always dirty. It seems that nothing is washed there. The tablecloths were not changed any day of the seven days I stayed there. And It was already dirty when I first got there. They do not have enough dishes for everyone. You have to wait for them to finish eating their food before you are able to get dishes. And usually, when it's your turn, the food is over, there's only one remnant left for you to eat and usually cold.
Nobody serves you well in this place, apparently, everything in this hotel and in Cuba, works at the tips base.
In all the time I stayed, only two people met me nicely, the nicest waitress in the bar who was a beautiful and cheerful black maid and the lady waitress in the restaurant who coincidentally is also a black woman and very sympathetic. All other staff seems to be doing you a favor.
Of all the experience I had in Cuba the only good thing were the tours offered by AirCanada, which are very good but very expensive.
Ah! Before I forget, they do not like Americans very much but everything is paid in American Dollars. So make no mistake, if you see price, it certainly is American dollars.
Andreas Fætten (05.08.2017 15:20)
Nice view from the room, and a very nice beach. But the air cooler in the room makes it nearly impossible to sleep, the elevator is not working (room at 7th floor) and the all-inclusive hotel restaurant smell so bad that you want to puke, and it wouldnt survive a health inspection either. Avoid if you can!
Nice view from the room, and a very nice beach. But the air cooler in the room makes it nearly impossible to sleep, the elevator is not working (room at 7th floor) and the all-inclusive hotel restaurant smell so bad that you want to puke, and it wouldnt survive a health inspection either. Avoid if you can!
Eliana Cardona (01.08.2017 02:02)
Filthy room and horrible service. Mold in the room, wet dirty towels, the bed sheets were dirty with hair on it and the bathroom was disgusting. Don't waste your time!
Filthy room and horrible service. Mold in the room, wet dirty towels, the bed sheets were dirty with hair on it and the bathroom was disgusting. Don't waste your time!
Donna Green (03.05.2017 23:43)
This place is the worst I have ever seen OMG!!! management sucks and cares less.The resort is ancient and is filthy,,stayed april10-23, I,m sure every rude food grubbing Cuban went through the facility when I stayed.The Cubans would come every day from Havana and drink every drink in the place fill the pool with iron and scoff every lick of food in the replace up what they couldn't get in there mouth they,d stuff in there bags,do yourself a big favour and pick a 4 star this place is discussing!!!!
This place is the worst I have ever seen OMG!!! management sucks and cares less.The resort is ancient and is filthy,,stayed april10-23, I,m sure every rude food grubbing Cuban went through the facility when I stayed.The Cubans would come every day from Havana and drink every drink in the place fill the pool with iron and scoff every lick of food in the replace up what they couldn't get in there mouth they,d stuff in there bags,do yourself a big favour and pick a 4 star this place is discussing!!!!
Christian Paquin (13.02.2017 18:08)
This hotel is stuck in time, the 70's that is.
It is run down, unsafe and the dinning room is not equipped for this all inclusive joke.
Every service was a stampede to get everything from a table down to cutlery, the buffet was half empty
And the staff was nonchalant even with a good tip, they would ignore customers for minutes on end, completing meaningless tasks or chatting amongst themselves.
I have to say the hotel was reasonably clean but everything else made this place lost it's supposed 3 star standing.
This hotel is stuck in time, the 70's that is.
It is run down, unsafe and the dinning room is not equipped for this all inclusive joke.
Every service was a stampede to get everything from a table down to cutlery, the buffet was half empty
And the staff was nonchalant even with a good tip, they would ignore customers for minutes on end, completing meaningless tasks or chatting amongst themselves.
I have to say the hotel was reasonably clean but everything else made this place lost it's supposed 3 star standing.
