Hotel Breezes Bella Costa
| Varadero |
5 tarieven
6.00/10.00 |
|
+53 45 667030 |
|
Hotel Breezes Bella Costa op de kaart
Beoordeling
Everett (15.11.2017 04:17)
Great adult only resort. The service was awesome and the staff very friendly, helpful and nice! Will definitely return!
Great adult only resort. The service was awesome and the staff very friendly, helpful and nice! Will definitely return!
Ryan Sheridan (28.08.2017 18:24)
Terrible Experience.
Food was bland and always recycled, hygiene was severely lacking.
Bed sheets are not changed when Room is "cleaned", towels are stained, paint falling off walls, dirty mirror, lizards in room, as door not properly fitted, so the animals can come and go as they please.
There was a small gravel stone in red beans, also there was a large piece of plastic once I cut open one of the bread rolls. A dead bat fell on top of our dinner table, and it took staff a long time to remove it- incredible!
Also stick to bottled water if you are brave enough to stay in this house of horrors, as water served from bar is the same used in Bathroom, we were informed we can fill our bottle up from the hotel bathroom - trust me don't do this, one would expect in a "4star" all inclusive resort that they would provide guests with bottled water or at least seperalty treated/filtered water.
The staff seem to have an attitude problem, maybe this stems from a management issue but basic customer service is missing. However there was one waitress in the resort who was very helpful.
On the plus side - the Crystal clear turquoise waters, and the white sand beach are incredible!
- the entertainer for the nightly show was very good
- the entrance lobby area as you enter looks great from the outside brings you back in time
Terrible Experience.
Food was bland and always recycled, hygiene was severely lacking.
Bed sheets are not changed when Room is "cleaned", towels are stained, paint falling off walls, dirty mirror, lizards in room, as door not properly fitted, so the animals can come and go as they please.
There was a small gravel stone in red beans, also there was a large piece of plastic once I cut open one of the bread rolls. A dead bat fell on top of our dinner table, and it took staff a long time to remove it- incredible!
Also stick to bottled water if you are brave enough to stay in this house of horrors, as water served from bar is the same used in Bathroom, we were informed we can fill our bottle up from the hotel bathroom - trust me don't do this, one would expect in a "4star" all inclusive resort that they would provide guests with bottled water or at least seperalty treated/filtered water.
The staff seem to have an attitude problem, maybe this stems from a management issue but basic customer service is missing. However there was one waitress in the resort who was very helpful.
On the plus side - the Crystal clear turquoise waters, and the white sand beach are incredible!
- the entertainer for the nightly show was very good
- the entrance lobby area as you enter looks great from the outside brings you back in time
Ashik Mahbub (08.08.2017 23:13)
The hotel is not a Breezes brand anymore. it got bought off by the Cuban government and resold to private Cuban ownership. The first room we got was in abhorrent condition. dirty, toothpaste marks on mirrors, leaky AC, warm mini fridge , too few pillows, paint peeling off all doors, dust everywhere, etc. After a day of moderate rain, amy Gf and I came back to our room to find it fully flooded. after complaining to the manager, he confessed that this waz expected behaviour and room 156 was the worst in the hotel. There is something to be said for honesty but this kind of brazzen admission of lack of maintenance and customer service accumen was telling. Extremely disappointing. Paid over 1200 CAD per head for extremely mediocre hotel. the saving grace was one nice waiter and amazingly gorgeous beach and on site snorkeling for a small fee. the less i talk about ghe "food", the better.
The hotel is not a Breezes brand anymore. it got bought off by the Cuban government and resold to private Cuban ownership. The first room we got was in abhorrent condition. dirty, toothpaste marks on mirrors, leaky AC, warm mini fridge , too few pillows, paint peeling off all doors, dust everywhere, etc. After a day of moderate rain, amy Gf and I came back to our room to find it fully flooded. after complaining to the manager, he confessed that this waz expected behaviour and room 156 was the worst in the hotel. There is something to be said for honesty but this kind of brazzen admission of lack of maintenance and customer service accumen was telling. Extremely disappointing. Paid over 1200 CAD per head for extremely mediocre hotel. the saving grace was one nice waiter and amazingly gorgeous beach and on site snorkeling for a small fee. the less i talk about ghe "food", the better.
susan barto (14.03.2017 00:36)
Just got back from this resort. Workers are very helpful the rooms spacious and very clean. The food is good. Pool and waterfront great. I really enjoyed it. The Cuban people very friendly willing to have you enjoy your visit.The old cars are fun try to get the convertibles because the enclosed cars have no air and most windows don't go down. I really enjoyed Cuba and don't believe all the negative suggestions enjoy enjoy
Just got back from this resort. Workers are very helpful the rooms spacious and very clean. The food is good. Pool and waterfront great. I really enjoyed it. The Cuban people very friendly willing to have you enjoy your visit.The old cars are fun try to get the convertibles because the enclosed cars have no air and most windows don't go down. I really enjoyed Cuba and don't believe all the negative suggestions enjoy enjoy
ken stewart (23.01.2017 21:05)
First time in Cuba so didn't know what to expect. But the hotel was very well laid out. First time I have been to a pool where there have been lots of loungers un occupied. Beach smashing, entertainment great. Lots of choices of food but it was a bit bland but always a burger or salad to eat. Lots of Canadians there who have been before and come well equipped with flasks with handles on to take Away with drinks in. We'll worth it
First time in Cuba so didn't know what to expect. But the hotel was very well laid out. First time I have been to a pool where there have been lots of loungers un occupied. Beach smashing, entertainment great. Lots of choices of food but it was a bit bland but always a burger or salad to eat. Lots of Canadians there who have been before and come well equipped with flasks with handles on to take Away with drinks in. We'll worth it
