McKenzie Veterinary Services
| 3888 Carey Road, Victoria |
5 tarieven
8.00/10.00 |
|
+1 250-727-2125 |
|
McKenzie Veterinary Services op de kaart
Beoordeling
JB Nuska (06.10.2017 22:31)
Incredible service from this vet, kind, compassionate, and so patient. Just had to do a house call for an at-home euthanasia for my poor kitty. They were so professional and caring, and very considerate of the situation. I even got a great big hug at the end :) much love to you guys, keep up the good work!
Incredible service from this vet, kind, compassionate, and so patient. Just had to do a house call for an at-home euthanasia for my poor kitty. They were so professional and caring, and very considerate of the situation. I even got a great big hug at the end :) much love to you guys, keep up the good work!
Elizabeth Herring (09.09.2017 22:03)
Incredibly upset with the level of service at this clinic. My cat had stopped eating so brought her in for a blood panel, they said they found nothing and sent her home with some medications that were not explained to me at all. My cat experienced side effects from them and I thought she was going to die (panting, foaming at the mouth, difficulty breathing and dilated pupils), she ended up recovering. I have since taken her to another clinic and they had her eating by the time she was out the door. After reviewing the original blood panel, they found the Mackenzie clinic had not even bothered to test for some very apparent things. She is hopefully on the way to recovery after PROPER medical care.
Additional things not relevant to my pet's health but were experienced at the clinic;
I was told to arrive 20 minuets before my appointment to fill out paper work, fair. When we arrived the clinic was not set to open for another 20 minuets! So I had to sit with my already distressed cat in the car waiting for them to open.
Second, for the life of the reception staff they could not get my name nor my pet's name correct. When I had reached my limit with irritations that morning I said firmly that my name was not 'olivia' the lady burst out laughing and thought it was hilarious.
Waste of money time and stress.
Incredibly upset with the level of service at this clinic. My cat had stopped eating so brought her in for a blood panel, they said they found nothing and sent her home with some medications that were not explained to me at all. My cat experienced side effects from them and I thought she was going to die (panting, foaming at the mouth, difficulty breathing and dilated pupils), she ended up recovering. I have since taken her to another clinic and they had her eating by the time she was out the door. After reviewing the original blood panel, they found the Mackenzie clinic had not even bothered to test for some very apparent things. She is hopefully on the way to recovery after PROPER medical care.
Additional things not relevant to my pet's health but were experienced at the clinic;
I was told to arrive 20 minuets before my appointment to fill out paper work, fair. When we arrived the clinic was not set to open for another 20 minuets! So I had to sit with my already distressed cat in the car waiting for them to open.
Second, for the life of the reception staff they could not get my name nor my pet's name correct. When I had reached my limit with irritations that morning I said firmly that my name was not 'olivia' the lady burst out laughing and thought it was hilarious.
Waste of money time and stress.
Neevud D (21.08.2017 03:19)
Our vet Michelle Hanford was fantastic. Wonderful to my dog and looked for and found less expensive solutions. Would of given 5 stars but walk in clients (which I was) get charged $50 more then appointmets.
Our vet Michelle Hanford was fantastic. Wonderful to my dog and looked for and found less expensive solutions. Would of given 5 stars but walk in clients (which I was) get charged $50 more then appointmets.
Sean Birdsell (12.08.2017 18:03)
We had kind of a complicated situation that required immediate surgery for our dog at first to clean up an abscess that morphed into a complicated situation involving a suite of symptoms that were difficult to diagnose.
We were grateful at first that we were able to get into the clinic for surgery within a few hours of calling. It was our luck that the vet handling the surgeries that day was Dr. Nicole Salloum. She followed our case closely following the surgery as our dog experienced some pretty severe difficulties.
Dr. Salloum checked in with us by phone and we saw her daily for nearly a week as we tried various things. She was sensitive to the cost of investigations, took the time to discuss our case with colleagues in the clinic to ensure we were receiving the best care. Late in the game she even saw us briefly after clinic hours and prepared us for the potential decision to euthanize.
Happily through her capable care our dog did end up rallying nicely, although I was grateful for her skills, kindness, and consideration whatever the outcome.
We had kind of a complicated situation that required immediate surgery for our dog at first to clean up an abscess that morphed into a complicated situation involving a suite of symptoms that were difficult to diagnose.
We were grateful at first that we were able to get into the clinic for surgery within a few hours of calling. It was our luck that the vet handling the surgeries that day was Dr. Nicole Salloum. She followed our case closely following the surgery as our dog experienced some pretty severe difficulties.
Dr. Salloum checked in with us by phone and we saw her daily for nearly a week as we tried various things. She was sensitive to the cost of investigations, took the time to discuss our case with colleagues in the clinic to ensure we were receiving the best care. Late in the game she even saw us briefly after clinic hours and prepared us for the potential decision to euthanize.
Happily through her capable care our dog did end up rallying nicely, although I was grateful for her skills, kindness, and consideration whatever the outcome.
K West (01.08.2017 22:00)
I can't recommend the mobile vet services highly enough. Dr. Nicole and her assistant Laurie were incredibly kind, compassionate, and professional. The decision to euthanize my beloved companion was extraordinarily difficult, but they made the process as smooth and comforting as it could possibly have been under the circumstances. I'm so relieved that he was able to pass away in the comfort of his home rather than a sterile and frightening office. Bear and I were both treated with great respect. Thank you so much for your service.
I can't recommend the mobile vet services highly enough. Dr. Nicole and her assistant Laurie were incredibly kind, compassionate, and professional. The decision to euthanize my beloved companion was extraordinarily difficult, but they made the process as smooth and comforting as it could possibly have been under the circumstances. I'm so relieved that he was able to pass away in the comfort of his home rather than a sterile and frightening office. Bear and I were both treated with great respect. Thank you so much for your service.
