Lorian Hardcastle (30.09.2017 02:16)
Office staff is disorganized. One of the vets has poor bedside manner (discussed serious news about my dog with me in waiting room--people waiting stared at me while I got upset). When I moved, I requested records and all the vet sent over was illegible notes. Office did not send over blood test results, x-ray results, or ultrasound results, which I had paid a significant amount of money for. I asked the office several times for these documents and they weren't provided, so I filed a complaint.
j l (27.08.2017 05:37)
I went here for my first time and I was really happy about the service the staff had provided there. The vet Ardeshir Elahi was really nice and very informative and great with animals. I took my dog to get his shots done at a really good price at $85. I was so happy I went here I will be definetly be coming back for the future. Highly recommend coming here if your on a budget and looking for the best service for your pet and friendly staff. 😊😊
Jaqueline Fernandez (25.08.2017 04:12)
Amazing people amazing veterinarians amazing work place I couldn't be happier and my dog too
Alex DeMoura (24.05.2017 01:40)
I have been using this vet for the last 4 years now and every time the doctors and staff are awesome and super helpful. The prices are super fair. My Doberman got hit and ran over by a TTC bus and they where there every step of the way with a warm heart for Bella... Bellas doctor is an amazing man whom has devoted his life to animals in so many ways. I fully trust Bathurst-Dupont Animal Hospital.
Iulia Badescu (03.10.2016 02:20)
People there can be nice but overall, the quality of service and care was not good. They were disorganized and they seem to be short on staff for the amount of costumers they try to serve. They do not do call backs to check on how your dog is doing after receiving medicine or treatment. Everyone seems stressed and overworked. They do not use a computerized system to keep track of patients, which means they misplace patients' files. I brought my pup in to be spayed at 8am - empty stomach, no water. Surgery was not done until late afternoon!! I was so shocked that the surgery was no done in the morning. So my pup was just waiting around the whole time with an empty stomach. They gave her to me as soon as she woke up from anesthesia and of course for the next 4-5 hours the poor pup was vomiting all over the place. In the cab, at home... Often, vets try to keep the pups for a few hours after so that they can take care of them while they are really sick coming off anesthesia but not this place. Then my pup developed an infection even though I kept the cone on most of the time (including nights) and watched her like a hawk when the cone was not on. The vet blamed me for the infection saying I must have let her lick her wounds... never mind the sweltering heat and dirty Toronto streets where I had to walk her... Oh, please.