24 Hour Animal Care Ctr

1846 Victoria Avenue, Regina
5 tarieven
4.80/10.00
+1 306-761-1449

24 Hour Animal Care Ctr op de kaart

Beoordeling

Ticc Valrin (27.10.2017 09:53)
Money first before treatment and a very concerning apathetic attitude toward the condition of your pet. I took my dog here to have a raw spot on his checked out. They gave me some cream for his head and said that would clear it up in about two weeks. Whole visit cost me $200 and after the two weeks were up the spot was worse. I took him to another vet and it turned out he had an ear infection that was driving him to scratch at his head to try and get some relief. Don't risk your pet by taking it here as it is very clear the vets just want money and don't care if they actually help or not.
Shauna Priebe (24.10.2017 03:48)
Had a great experience with our 2 kittens. The whole office came to see them and made us feel special. Everyone was so friendly! We will definitely keep taking our kitties there.
Brandy MacDonell (20.10.2017 17:33)
My dog and I are regulars here because of his heart medications. Every time we are greeted so warmly and professionally. The vet we work with is awesome and so good with my dog. I haven't found any issues with pricing or anything. 100% would recommend.
court christensen (07.10.2017 00:21)
Had a horrible experience here the other night. Had a dog emergency and that staff acted like it wasn't important. Very rude and knowledgeable. Vet was okay but unhelpful. Won't ever go back. Thats two horrible experiences at the same place now.
Saam G. (28.09.2017 00:38)
If I could give a zero rating I would. This clinic has made it clear through their actions that they are only out to make money. They have absolutely no loyalty to the pets that they treat.

I will be paying for the next 2 years because my poor cat had to come in to have major emergency surgery. They didn't bother to look for any other problems related to the symptoms I brought her in for they just told me the surgery would fix them. The vet didn't listen to me during the consultation when I told her my cat wasnt fixed. She came back half way through attempting to perform a urine test and asked me if she was fixed after we had, had a whole conversation about it! They didn't even finish performing the urine test yet I was charged for it?As well as other tests I didn't ask them to do that they added to my bill. Took days to respond when I sent pictures in regards to her healing post-op (as she had an incision the entire length of her body down her tummy) And when I then called pleading for them to just give her a free post MAJOR operation check-up to make sure everything was OK because I had already taken out a loan to pay for the surgery (which was quoted to me at about 900$ and ended up costing nearly $2000) they basically told me they couldn't help me and to bring her in because it sounded serious but ONLY if I could afford to pay them. On top of that both the desk staff and the vet being very rude to me over the phone even though I was clearly so upset and they knew which patient I was referring to.

My precious girl underwent major surgery at 14+ y/o under vet advisement, I also took out a pet loan of nearly $2000 under the vets reassurance that the problem would be fixed if I did so and that she was "the nicest kitty they had ever had in there and had some good years left in her, as she was otherwise healthy" so OF COURSE I listened.

I have never taken a loan out for any other reason but I wanted to save her. But that only lead to 4 more months of me watching my girl slowly die, and I will be paying almost 100$ a month for the next 2 years as an extra nice reminder. Sadly from the looks of the other reviews I am not alone in the treatment I received, which makes it all that much worse.

24 Hr Animal CARE (ha) Centre is seriously the worst vet clinic I have ever had the displeasure of dealing with. And this wasn't the first time they tried to screw me out of money only the most off-putting - enough so I made an account so I could leave this review.

I will NEVER go back there unless it's to make a formal complaint. I will no longer tell other pet owners I meet to go there. I'm honestly so disappointed and shocked... We came to you for help and all you did was take more money than necassary and abandon my "nicest cat" when she needed you most.

And yes, she was the nicest cat ever. That's the only thing you were right about.

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