Kingsdale Animal Hospital

2848 King Street East, Kitchener
5 tarieven
7.60/10.00
+1 519-896-0532

Kingsdale Animal Hospital op de kaart

Beoordeling

Mackenzie Drinkwater (07.11.2017 17:53)
This is by far, the best vet we have ever been too. The girls at the reception are always pleasant, and when I call in a panic, they keep me calm. They are very accommodating to appointment times, and always find a way to fit you and your furbaby in. We have 2 small dogs, and 2 rabbits. They are very knowledgeable with rabbits (not a lot of vets are!), and did a great job with our bunnies Neuter and Spay.
The thing I love most about Kingsdale, is their honesty. They're not pushy, and only recommend what is important. If I don't understand, they take the time to explain what certain vaccines/medications do, and then let me make a decision.
We have sighthounds, and Dr Clark is very gentle and understanding with them (they spook easily! Sensitive little things).
HIGHLY recommend!! :)
Keltie Ferguson (26.10.2017 09:33)
I took my cats to this vet during a span of two years, where I was overcharged and agrivated by my experiences here. I tried to adopt a stray cat and brought him to this vet for care after I saved him from the middle of a busy street and this vet called the humane society on me trying to get him taken away even after I told them I was keeping him. They ended up finding the previous owners of this cat and contacting them for me without my knowledge, and the previous owner didn't want their cat back and dropped it in the middle of nowhere. I kept the cat and he is in a much safer home. My second cat is elderly and started having some health issues last year. I've heard good things about other vets at this location, but I had Dr. Montgomery and google told me more about what was wrong with my cat than she did. She suggested expensive tests and had no idea what was going on when I googled his symptoms and knew right away and wanted to look at treatments. My cat is hyper thyroid, which she did test him positive for but she also told me that he probably has cancer or heart failure as well and she told me I would not have very long with him. She also threatened to call the humane society again on me when I told her I wasn't going to put him down when he was having a little bit of breathing difficulty and I wanted to treat him until I felt he was suffering (I know my cat after 12 years, and he wasn't suffering). She was completely insensitive, rude and out of line. After taking my cat to a different vet, my cat was found completely healthy (minus the hyper thyroid) and he was taken off all of the other useless drugs Dr. Montgomery perscribed him trying to get money out of my family. A few months later, my cat's breathing is completely normal and he's happier than he's ever been. I also know that Dr. Montgomery mistreated my cat when I wasn't there because he was terrified of her, hissed at her and cowered in his carrier whenever she came in the room, but before I came to this vet in 12 years of this cats life he has NEVER hissed, bitten, scratched or even growled at anyone before. I would not recommend this vet to anyone who wants good care for their animals or a full bank account.

(Update: A year later, I still have my rescue cat, and my elderly cat is still a completely healthy and happy boy - and this is still the worst vet in town.)
Tingting Wen (30.09.2017 19:15)
I strongly agree with the positive comments, but want to note that this is only if you already have an appointment with them.

I also agree with the negative comments speaking from my own experience. They don't handle emergency calls and requests properly at all! So if you have any emergency, go to the emergency vet, and just give them a courtesy call. Do not count on them to help in that situation! On one morning 9 am I suspect that my dog broken his legs and he was not moving and in pain. I called immediately. The girl said she will see if there is anything available. But they didn't call me back until 3 pm in the afternoon.

Due to this incident, I'm seriously considering changing our vet to another one that has longer hours and will be there for me and my dog when we actually needed them most!
Adam Butler (17.09.2017 16:32)
All the staff here are really great, from the girls at the front desk to the veterinarians. We really enjoy working with Dr. Hinsperger. He will really listen to your concerns and offer different options, and then support you regardless of your decision. As a pet owner and true animal lover himself, he is great at putting himself in your shoes to understand all the factors that should be considered for each case. I have also worked with Dr. Montgomery once or twice, and she is really great to work with as well.
A nice extra service they offer here is boarding for your cats if you're going out of town.
Nikki M (25.08.2017 17:01)
I have been coming to Kingsdale Animal Hospital now for 12 years with my furry babies! I would never consider going anywhere else for their care. The doctors and staff are all incredible there, very kind, caring and always there for me when I have questions or concerns. The clinic is always clean when we come in, and the girls at the front all greet us with a smile and they know my dogs names every time we come in! I am constantly referring my family and friends here because I know they will have the best care for their pets too!!! We love Kingsdale 😸🐶

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