Hotel Am Konzerthaus - MGallery Collection
| Am Heumarkt 35-37, Wien |
5 tarieven
7.60/10.00 |
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+43 1 716160 |
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Hotel Am Konzerthaus - MGallery Collection op de kaart
Beoordeling
Ben Musso (08.10.2017 19:00)
The location was fantastic for access to the musical event we had booked. The hotel itself is a bit tired and needs a makeover. I tried to get room service from reception (Fri 29th September) and stood for 15 minutes from 2240 to 2255 but no one was manning reception. I then rang room service from my room at 2305 for some late snacks (served until midnight the menu says) to be told that the kitchen is closed. This I find annoying. Advertising a service then not delivering. Happy to stay again however, as with this visit, we won’t eat or drink at this hotel nor rely on it for that. The staff were very polite and apologetic.
The location was fantastic for access to the musical event we had booked. The hotel itself is a bit tired and needs a makeover. I tried to get room service from reception (Fri 29th September) and stood for 15 minutes from 2240 to 2255 but no one was manning reception. I then rang room service from my room at 2305 for some late snacks (served until midnight the menu says) to be told that the kitchen is closed. This I find annoying. Advertising a service then not delivering. Happy to stay again however, as with this visit, we won’t eat or drink at this hotel nor rely on it for that. The staff were very polite and apologetic.
Pasi Vanttaja (07.10.2017 13:23)
Very courteous and friendly staff at the reception; made us feel welcome and all our questions were answered promptly with "no problem" attitude. Room was clean, tidy and comfortable. Breakfast buffet was included; food and beverage selection was very good, even local delicacies were available. Great location. We recommend for anyone going to Vienna!
Very courteous and friendly staff at the reception; made us feel welcome and all our questions were answered promptly with "no problem" attitude. Room was clean, tidy and comfortable. Breakfast buffet was included; food and beverage selection was very good, even local delicacies were available. Great location. We recommend for anyone going to Vienna!
Robert Minnich (30.09.2017 23:43)
Registration at front desk was courteous and efficient. As repeat guests we were provided the room of our choice. Though hotel furnishings are showing their age - the Klimt - Art Deco theme of the hotel continues to captivate our attention and appreciation of the rooms. We did not avail ourselves of local breakfast offering - there are so many refined and less expensive alternatives in the vicinity.
Registration at front desk was courteous and efficient. As repeat guests we were provided the room of our choice. Though hotel furnishings are showing their age - the Klimt - Art Deco theme of the hotel continues to captivate our attention and appreciation of the rooms. We did not avail ourselves of local breakfast offering - there are so many refined and less expensive alternatives in the vicinity.
Basil Mathioudakis (24.09.2017 10:50)
Efficient and helpful staff puts you in the right mood on arrival. Comfortable bed and all other expected amenities were there but the room disposition made it a bit crammed. But I would go back without a problem. A pair of slippers would be welcome, the only thing I can suggest for improvement.
Efficient and helpful staff puts you in the right mood on arrival. Comfortable bed and all other expected amenities were there but the room disposition made it a bit crammed. But I would go back without a problem. A pair of slippers would be welcome, the only thing I can suggest for improvement.
sarah lee (02.08.2017 02:12)
Can't say this enough, but we've had the best experience ever in Vienna thanks to the fabulous service from Hotel Am Konzerthaus. Thanks to some extra points, we got our room upgraded, and the top floor view was fantastic, plus the little thoughts (chocolates, night tea, bathing robe, bedroom slippers, scented toiletries, daily weather forecast). They were prompt and professional, which to be honest is not very common in Europe. Also great location, close to the city centre, public transportation and most of all just right across a concert hall. This more than makes up for the slightly dated interiors and a little problem with the sink/bathtub drainage.
Can't say this enough, but we've had the best experience ever in Vienna thanks to the fabulous service from Hotel Am Konzerthaus. Thanks to some extra points, we got our room upgraded, and the top floor view was fantastic, plus the little thoughts (chocolates, night tea, bathing robe, bedroom slippers, scented toiletries, daily weather forecast). They were prompt and professional, which to be honest is not very common in Europe. Also great location, close to the city centre, public transportation and most of all just right across a concert hall. This more than makes up for the slightly dated interiors and a little problem with the sink/bathtub drainage.
