Britz Adelaide
| 376 Sir Donald Bradman Drive, Adelaide |
5 tarieven
6.80/10.00 |
|
+61 1800 331 454 |
|
Britz Adelaide op de kaart
Beoordeling
Ramon R. V. (15.06.2017 15:08)
My brother hired a van and it was a great experience!! very happy with all of them!
My brother hired a van and it was a great experience!! very happy with all of them!
Mary Hall (12.02.2017 23:04)
Awful. Faulty van,poor service from staff would never use again
Awful. Faulty van,poor service from staff would never use again
Veerle B (17.01.2017 00:16)
2 days ago I rented a motorhome with Britz. They gave us a very old motorhome which was obviously worn out and had more than 330.000 kilometres on the record. We told the Adelaide branche that we were not happy about this at all, but they told us there was nothing that they could do, so we just gave in and took the motorhome anyway. Big mistake, because the next day the motorhome stopped working. It wouldn't go more than 40 km/h so we contacted Britz and asked if they could help us. Somebody on the phone told us that we should just restart the engine 3 times and after that it would be fine again. We did this and it was fine for about 10 minutes but then the problems started happening again. We called again and after being put through to the New Zealand branche, them putting us back to Australia, waiting for almost 2 HOURS (!!) someone told us we should go to a campsite and they would call us back at 7AM the next day. 8:30AM the next day we still didn't receive a call so we decided we were going to call them ourselves. The person on the phone said there was no note of them having to call us back (????) but that we should just call the Adelaide branche and they would arrange a new vehicle for us. We immediately called the Adelaide branche and now they're telling us that they don't have a new motorhome because "there's nothing available", but we "should just come to their branche" and then they'll see what the problem is. Your costumer service is the worst in the whole entire world and I hope you do something about it because I know for sure I wil NEVER RENT WITH BRITZ AGAIN.
I hope later on I can give an update on this that Britz sorted our problem out.
2 days ago I rented a motorhome with Britz. They gave us a very old motorhome which was obviously worn out and had more than 330.000 kilometres on the record. We told the Adelaide branche that we were not happy about this at all, but they told us there was nothing that they could do, so we just gave in and took the motorhome anyway. Big mistake, because the next day the motorhome stopped working. It wouldn't go more than 40 km/h so we contacted Britz and asked if they could help us. Somebody on the phone told us that we should just restart the engine 3 times and after that it would be fine again. We did this and it was fine for about 10 minutes but then the problems started happening again. We called again and after being put through to the New Zealand branche, them putting us back to Australia, waiting for almost 2 HOURS (!!) someone told us we should go to a campsite and they would call us back at 7AM the next day. 8:30AM the next day we still didn't receive a call so we decided we were going to call them ourselves. The person on the phone said there was no note of them having to call us back (????) but that we should just call the Adelaide branche and they would arrange a new vehicle for us. We immediately called the Adelaide branche and now they're telling us that they don't have a new motorhome because "there's nothing available", but we "should just come to their branche" and then they'll see what the problem is. Your costumer service is the worst in the whole entire world and I hope you do something about it because I know for sure I wil NEVER RENT WITH BRITZ AGAIN.
I hope later on I can give an update on this that Britz sorted our problem out.
David Bey (16.06.2016 15:21)
Hired a 6 berth campervan for a 2 week tour around country Victoria. Booking was very straight forward and the induction process was over very quickly. Cannot fault the vehicle - modern, clean and well appointed. Would definitely recommend!
Hired a 6 berth campervan for a 2 week tour around country Victoria. Booking was very straight forward and the induction process was over very quickly. Cannot fault the vehicle - modern, clean and well appointed. Would definitely recommend!
A Google User (04.04.2011 10:30)
I ended my Australia tour there, returning the campervan I rent in Sydney. The staff was very polite. They even transferred me to the airport.
I ended my Australia tour there, returning the campervan I rent in Sydney. The staff was very polite. They even transferred me to the airport.
